Privacy Policy

1. Introduction

ImperativeSoft ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account registration information (name, email address, company name, job title)
• Contact information when you reach out to us
• Payment and billing information for paid services
• Business information you input into our platforms
• Communications and correspondence with our support team
• Feedback, survey responses, and testimonials

2.2 Automatically Collected Information

When you use our Services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent on the platform)
• Log data and analytics information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and manage your account
• To communicate with you about updates, security alerts, and support
• To personalize your experience and deliver relevant content
• To analyze usage patterns and optimize platform performance
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms and Conditions
• To conduct research and development for new features and services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Services (e.g., hosting providers, payment processors, analytics services)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect the rights, property, or safety of ImperativeSoft, our users, or the public
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy practices
• Secure data centers with physical and digital safeguards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at info@imperativesoft.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Services. Cookies are small data files stored on your device that help us understand how you use our platform. You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to these locations. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: